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Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Door bell
Can I stop a family member seeing the door bell
Nest outside camera cable developed a fault
My nest outside camera has not been working correctly for several months and it turns out the cable is faulty, I apparently can not replace the cable but have to purchase a new camera! As the system is only about 4 years old this seems ridiculous, I ...
Nest Cam Outdoor continuously going offline
My outdoor cam is regularly going offline for long periods. When I first bought the cam it was connected to my main router via wifi. I had regular connection issues, so now have a wifi extender which has halved the distance between the camera and the...
Unresolved case
I spent 2 hours troubleshooting our recent doorbell purchase. Despite prefectly recording video I cannot live view from any device, despite perfect wifi signal to the bell and indeed even when connected to it via my phone's own hotspot.The issue rema...
Best door bell
Outside of zones: noneThere is a motion happened, I keep receiving the event notification. How can I stop that?
Outdoor Nest Cam
We recently moved and brought our security camera from our old house to our new house. Set it up, had to renew subscription ($6/mo), but app is not sending notifications and only shows still shots. I have confirmed that we are set up for subscription...
Near IQ camera stopped working
Camera was working fine for about 6 months and now it’s not working at all. I have unplugged and plugged back in, the halo comes out n but nothing after that. App says the camera is offline. I can’t get it to connect to the WiFi anymore either throug...
Support Hell
I am in support Hell and am considering never doing business again with Google. I have over 10 Nest cameras and wanted to add an exterior unit. The only one available was a battery unit but it was advertised to operate with a cord. Turns out the supp...
Nest Doorbell Cracked
I wanted to let everyone know that Google doesn’t follow up well with issues. My Google Nest Hello doorbell camera is cracked without any exposure to direct sunlight or rain. I’ve posted before and someone from Google reaches out and says they will...
Forever Shipping Times
I ordered a Nest camera battery and a nest doorbell battery 3 weeks ago. When I ordered it it said it'd come within a week. Every day since then, the estimated delivery has been pushed back a day. It still says ordered and not shipped. I know that th...
