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Camera is a slow blinking yellow

Jack12
Community Member

Hello was wondering if anyone had an issue with indoor wired camera. I plug it in and it immediately starts blinking yellow slowly not fast. I have tried to reset it and nothing will happen any thoughts or troubleshooting ideas I can proceed with thank you. 

6 REPLIES 6

MplsCustomer
Bronze
Bronze

@Jack12 

According to the Google Nest Help page for camera lights, a slow blinking yellow light means "The power adapter plugged into your camera has incorrect wattage."

https://support.google.com/googlenest/answer/9268073?hl=en#zippy=%2Cgoogle-nest-cam-wired

Ebedia
Community Specialist
Community Specialist

Hi Jack12,

 

Thanks for posting here in the community and I understand what you mean when you say that your Nest camera has a blinking yellow slowly. Bear in mind that some third-party power adapters might not be compatible with your camera. Your camera needs a 7.5 W USB-A power cable to stay powered and work properly. Hit this link for more information. If you have other questions and concerns, feel free to let me know.

 

I appreciate the help, MplsCustomer.

 

Best,
Emerson

@Ebedia 

The power cable on the new Nest Cam Indoor should be a 7.5 W USB-A power cable, as you say, so why is this customer getting a slow blinking yellow light?

Ebedia
Community Specialist
Community Specialist

Hello Jack12,

I wanted to follow up and see if you are still in need of any help. This is the link on how to reset your Nest camera to the factory default. Take note that all the event history will be remove after the reset. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

@MplsCustomer that's also what I wanted to know. Let's see what'll happen after he reset it to the factory default.

Thanks,
Emerson

aatienza
Community Specialist
Community Specialist

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate the help, everyone.

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hi there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie