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Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Floodlight camera is wired but battery runs out
I recently installed a floodlight camera wired, and shortly after the the floodlight controls disappeared from the app and now the camera battery is draining. I did factory reset ut this did not help has anyone else had this problem? Has anyone got a...
Nest doorbell (battery) not an option to add
Hi,I have added my doorbell to google home but I am now trying to add it to the nest app and when I click add, the barcode cannot be picked up, and when I try to enter it manually, the nest doorbell battery is not in the list of products to add. Do I...
NEST CAM INDOOR WIRED
THE QR SCAN CODE HAS DISSAPEARED FROM THE BACK OF MY CAMERA AND I NO LONGER HAVE THE INSTRUCTIONS OR BOX HOW DO I GET THE CODE SO THQAT I CAN INSTALL MY DEVICE
Google home can’t connect to second cam.
Hey, Soo I purchased two nest cams (in&out door) batt. One I got connected and setup, but the second cam I’m having issues with google home trying to connect to “near by devices” to help speed things up. Well I don’t have any so why is it keep attemp...
Removing mounting bracket
How can I remove the mounting bracket from the doorbell when the mounting bracket is NOT installed on the wall? We inadvertently put the mounting bracket on the doorbell before we installed it. And now we cannot get the mounting bracket off the doorb...
Floodlight disappeared from app and won't come back
Everything was working fine and then suddenly I noticed the floodlight portion of the camera disappeared from the Google Home app. My wife got a notification saying I removed the light.I've factory reset (till the chime and yellow light occurs).after...
Battery camera won't connect to new google router system
I recently purchased the google router with a wireless point system along with a couple of battery cameras. I was able to connect the cameras to my wifi but it would only connect to the router, not the point closer to the cameras.After some troublesh...
Replacement mounting hardware for video doorbell (battery)
Hello I recently purchased the google nest video doorbell (battery). I went to install it and somehow lost the mounting hardware. I have look for it for hours now and can't find it (I'm convinced my wife threw it away). Anyway I would like to know ho...
Replacement Policy for a Peeling Nest Doorbell
I would like to understand if the replacement policy for peeling Nest Hellos that are not under warranty anymore has changed. I have been told a month ago that no replacement was being offered and would like to understand if this is still true. Pleas...
Nest Doorbell Briefly Disconnects When Rung
Hi! We have a current mega thread going with users reporting similar. See thread and feel free to reply!
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