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Camera light won't turn blue to connect with Google Home

bonus
Community Member

Hi I've setup 2 camera's on google home but can't connect a third.

The camera light won't turn blue to connect to the App 

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

To confirm, what model of camera is it?

Technical specs for Nest cameras and doorbells - Google Nest Help

What colour is the light on the camera, or does it not have a light at all?

Juni
Community Specialist
Community Specialist

Hi folks,

 

Appreciate the help, davidking.

 

bonus, thanks for reaching out. I hope you've got the answer you're looking for. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.

 

Thanks,

Juni

janthadeus
Community Specialist
Community Specialist

Hey bonus,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

 

I appreciate the help, davidking and Juni.

 

Thanks,

JT

janthadeus
Community Specialist
Community Specialist

Hi there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Best,

JT