09-14-2021 08:29 PM
my wired outdoor camera says offline. It won't reconnect wirelessly after I reconnected my router. All other devices, e.g., iPhone, MacBook, iPad and PC reconnected to WiFi. I have an extender that's flashing green but the camera doesn't seem to connect to that either. Please help
09-14-2021 09:45 PM
I have the exact same issue
09-14-2021 11:30 PM
I do too. I have two outdoor wired cameras, one stopped working two weeks ago. Have tried turning off and on again, going thru a reset and connection but doesn't work.
09-20-2021 09:54 AM
Hi there, folks.
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I am terribly sorry to hear that you have had such a hard time with this! I would love to look into this issue further and help find a solution for you. I have some questions I’d like to ask you first:
Do you still need help with this issue?
What troubleshooting steps have you done thus far?
I would suggest you look into the Power Requirements to make sure that your devices are receiving enough power.
Please let me know if you need further assistance.
Best Regards,
Brad.
10-15-2021 10:53 AM
Hey folks.
Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!
Best Regards,
Brad.
11-12-2021 09:07 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.