cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Help Center

Forum Posts

Start a conversation

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 313 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16134 Views
  • 0 replies
  • 6 kudos

Resolved! Nest outdoor cameras(battery)

Since there is not an instruction booklet with the purchase, is there a newer than 3 yo you tube video to help? I can't get the app to scan the QR code for setup. The code is printed so small on the cam itself, I don't know how anyone could read it! ...

lgiffin by • Community Member
  • 267 Views
  • 1 replies
  • 0 kudos

Not seeing wifi set up

Instructions tell me to go to Devices tap and hold device I need to change and than no wifi option1. Open google home app2 tap device3 Scroll down to wifi5 Tap Forget.... I dont have or see any of that

Paul56 by • Community Member
  • 287 Views
  • 1 replies
  • 1 kudos

Nest doorbell Telephone notifications

I just upgraded to the latest nest wired doorbell as my old one broke. My previous doorbell would play doorbell chimes on my phone but the new one only allows the basic notification ding sound. I have not found a way to change the notification sound....

Bobonboba by • Community Member
  • 240 Views
  • 1 replies
  • 0 kudos

Can’t edit event when wrong face detected

Our nest cam used a wrong face on an event, and we can’t remove the wrongly used face from the event.I do not want to add or edit a face in the familiar face library; the face in the library is correct. I’d like to edit the actual event itself. The r...

MarcZen by • Community Member
  • 210 Views
  • 1 replies
  • 0 kudos

Google nest hub V2 chalk

Het lukt mij niet om de bedrade google nest deurbel te verbinden met beide hubs, slechts op één komt de deurbelmelding in beeld. Hoe kan ik ook op de 2de nest hub V2 Chalk de deurbel instellen? Ik meen dat dit iets te maken heeft met het maken van ee...

Yvonnekr by • Community Member
  • 264 Views
  • 1 replies
  • 0 kudos

Updated router now all cameras are offline

We updated our router, same network name and password, but all the cameras went offline. Can’t communicate with them. Tried restarting one of them - no joy. Took another one off the system and tried to set it up again but it won’t pair so now trying ...

Nest camera and doorbell battery drains when no internet

I have several nest battery cameras and battery doorbell. All work fine and I can expect 4 to 6 weeks battery life from the devices.Recently we have had storms and the physical internet connection to my house has been damaged and not working. It has ...

bob21358 by • Community Member
  • 659 Views
  • 5 replies
  • 0 kudos
to vote
Labels