01-27-2022 08:49 PM
I'd like to make a couple of requests on accessing a certain time on the camera's history.
There are times that the camera does not detect a reason to record: however, I'd like to see it or listen to it at a certain time. I find myself having to scroll through several hours and minutes to get to the time frame I want. And at these time, my timeline goes blank, but that's another issue, an trouble shooting issue.
I request to add an option to key in the day & time you'd like to jump to.
And because that time may not have been an event to the camera, but I'd still like to save a section. I'd like to see a record option or something similar to the original Nest camera, where you can create a new recorded event.
02-03-2022 12:34 PM
I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.
02-08-2022 10:25 AM
Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.
02-14-2022 09:33 AM
Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.
02-15-2022 12:49 PM
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.