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Cameras not showing on home page

Duppy2
Community Member

I have two wired nest cameras ( gen2) and nest doorbell. Just lately my  camera feeds doesn't show on the Nest app home page. I just have the loading swirl, if I tap the (blank) box I can then view the camera. 

I still get notifications and history, and tapping the notification does view the camera, but I used to be able to see all the camera in one place.

One other thing, one of my camera has started to move, I can just reach the camera with a grab stick and readjust it but it moves again over a week or so, does the magnetic mounting lose its strength over time, the camera have been up for 2+ years

3 REPLIES 3

RXShorty
Gold Product Expert
Gold Product Expert

Hi @Duppy2 

There were some issues with the Nest app, but there should be a new update in the Play Store.

Could you please update the Nest app to see if this resolves things? 😊

Duppy2
Community Member

Thanks for that, I did check when I first experienced the problem, it's done the trick

Brad
Community Specialist
Community Specialist

@RXShorty

 

Thank you for your help on this thread. If there is an update, please update your devices, but it looks like this has since been resolved. Please let me know if you have any follow-up questions or concerns. This thread will lock in 24 hours. 

 

Best regards,

Brad