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Can’t execute a hard reset on my nest camera.

Josè
Community Member

Hi,

Can you help me please, I can’t perform a hard reset on my camera nest iq.

Keepster blinking blue.

Thans.

José

 

3 REPLIES 3

MplsCustomer
Bronze
Bronze

@Josè 

You may have tried this already, but these are Google Nest's instructions for performing restarts and factory resets:

https://support.google.com/googlenest/answer/9252162?hl=en#zippy=%2Cnest-cam-nest-cam-iq-or-dropcam%...

Josè
Community Member

Hi Kudos,

Thank you very much for your reply. I tried Google Nest's instructions, but it was not succesfull.

What I did, and fortunately, this worked. First, I unplugged the power cord. Then I inserted the paper clip into the reset hole and while plugged the power cord into the power. So this worked!
Greetings,

José

Brad
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Community. Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

 

We hope you were able to get the help you need, but if you're still having trouble, please feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!

 

Best regards,

Brad.