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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15770 Views
  • 0 replies
  • 6 kudos

Resolved! Nest Cameras all went offline June 5th at the same time

Hello,I have 5 nest cam battery and a nest doorbell. All hardwired. On June 5th around 9pm EST all of my cameras went offline. The doorbell still works. Yet since then I have not been able to get these devices back online. Anyone else have this bug w...

JFSharpe42 by Community Member
  • 111397 Views
  • 397 replies
  • 11 kudos

Nest outdoor cam

Hey the magnetic mount for my camera doesn’t work properly - the magnet strength is no where near as strong as my other nest outdoor cam and when the wind blows heavily it knocks it off I have checked to see if the camera works with my other mount - ...

Lukep by Community Member
  • 894 Views
  • 5 replies
  • 0 kudos

Nest Doorbell (wired, 2nd gen) not found by Google Home

Good evening, all,I have a new Nest doorbell (wired, 2nd gen). I have two Nest Wifi Pro points. I have installed my new Nest doorbell and see a solid blue light. When I try to find the doorbell in (Android) Google Home, I:Touch DevicesTouch + AddTouc...

kenholm3 by Community Member
  • 3706 Views
  • 10 replies
  • 0 kudos

Nest Doorbell Chime

Hello I have I installed a Nest Door bell (wired). Everything went smoothly except the mechanical chime does not make any noise. With the cover off, I can see the “dinger” move slightly when the doorbell button is pressed but it does not seem to have...

mcb09016 by Community Member
  • 653 Views
  • 4 replies
  • 1 kudos

Nest Doorbell wired

My nest doorbell no longer rings the chime when the chimepuck is installed. It works fine with the chime puck uninstalled. But the plunger on the doorbell chime vibrates/hums. The camera works fine either way. I had an electrician come out and voltag...

Rweiche1 by Community Member
  • 628 Views
  • 3 replies
  • 0 kudos

OutDoor Wired Camera Won't Connect

Manufactured 9/2018. The camera was connected via a range extender. However, the extender failed so I got a new one and set it up. That works fine Now, the camera will not connect. I tried turning off the power for 10 seconds and that did not work. N...

lovemy55ba by Community Member
  • 1334 Views
  • 9 replies
  • 0 kudos
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