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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15650 Views
  • 0 replies
  • 6 kudos

Nest Doorbell wired

My nest doorbell no longer rings the chime when the chimepuck is installed. It works fine with the chime puck uninstalled. But the plunger on the doorbell chime vibrates/hums. The camera works fine either way. I had an electrician come out and voltag...

Rweiche1 by Community Member
  • 616 Views
  • 3 replies
  • 0 kudos

OutDoor Wired Camera Won't Connect

Manufactured 9/2018. The camera was connected via a range extender. However, the extender failed so I got a new one and set it up. That works fine Now, the camera will not connect. I tried turning off the power for 10 seconds and that did not work. N...

lovemy55ba by Community Member
  • 1327 Views
  • 9 replies
  • 0 kudos

Nest Support Refuses to Respond

It has been a week and I keep emailing Nest support just to be ignored. I know ya'll are busy but I worked for Apple and we had to respond or lose our jobs. We spent quite a bit of money on Google products are treated very badly. I noticed other peop...

VeLa by Community Member
  • 1852 Views
  • 12 replies
  • 2 kudos

Google Camera says Slow Charging

Google camera saying charging slowly. We are using the original cord and plug it came with and tried 3 different outlets. Still says charging slowly. It’s been charging for about 5 hours already and only at 36%. what else can we do?

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Outdoor camera reconnect

outdoor camera was removed from my network. How do I add it back to the network without the QR code. It asks for the setup code but everytime I put the 6 digit code that says setup it says it’s the wrong code

Jco by Community Member
  • 1524 Views
  • 9 replies
  • 0 kudos
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