Can't view video history on Google Home

[GregWinOregon]

I have several older Nest cameras (non-battery) which work fine on my Nest app. But on my PC web browser I recently switched from https://home.nest.com/ to https://home.google.com/ and am now unable to see video history. I read some 2022 posts saying support for video history on Home was being added for older cams - has this not happened yet? I have a current Nest Aware Plus subscription.

[EmptyNester]

Short answer:  Just keep using home.nest.com.  It is much better than the newer home.google.com.     

It turns out that you need to one-by-one 'move' your gen 1 cameras over to the Google Home app.  But once you do that the cams are no longer viewable in the NEST APP or home.nest.com.   

[GregWinOregon]

I switched because I was no longer able to log in to home.nest.com. I click on "Sign in with Google" and it just returns to the sign in page without letting me do it.  This started a couple weeks ago. I tried email to # but no reply.

[EmptyNester]

I'm not 100% sure on this butIt sounds like you might be getting caught up in Google's 2-factor authentication.  It is a bit wacky.   

Are you definitely using a GMAIL account for your  login?

Check out this link and see if it helps....

https://support.google.com/googlenest/answer/9794520?hl=en

[GregWinOregon]

I have a Google account, obviously, but my email is with Comcast. It worked fine until recently. So I had two-factor authentication off in my account, but just turned it on. But when trying to login at home.nest.com it does not send me a text to verify and the same thing happens where it takes me back to the login page.

[EmptyNester · Accepted solution]

I don't think it comes thru as a text message.   Try installing Google on your phone and logging it.  Then try again and see if you get a message on the phone that way.

If not I think your next step is to speak with Google Tech support.  To do that you open a support ticket and answer the questions and you will then be able to speak with someone.

Here is the link to get you going...

https://support.google.com/googlenest/gethelp

[GregWinOregon]

Thanks for your time!