I have followed instructions in the forums for resolving the inability to add a second person to the home. I cannot get my wife to see the cameras. They show offline for her and online for me. I attempted to migrate her account, but she never had a nest account. Any help would be appreciated.
I have two thermostats and 3 Cameras all show offline for her and online for me. We are both on iOS.
Hmmmmm, that is strange. I think for this one you need to contact Google support and have an actual Google tech figure this out. Here is the link to open a support ticket. Good luck and if they fix it please return here and let us know what the problem was and how it was resolved. I see other people on this forum with the same issue but I don't see anyone that says how they resolved it.
We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.