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Cannot reconnect nest cam indoor wired 2nd gen

mn1
Community Member

I moved Nest Cam to different house with new wifi. When I plug in Nest Cam, a white light comes on briefly then turns off. No blue light comes on and I am unable to connect to my new house. I deleted Nest Cam from my home app and was trying to set it up with the new wifi. How can I reset the 2nd gen Nest Cam. I can find no button on the unit to push for reset.  Help. 

4 REPLIES 4

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue?

 

Best Regards, 

Brad.

mn1
Community Member

I finally found the tiny reset button on the camera and was able to use paper clip to reset and am now back online. Thanks

aatienza
Community Specialist
Community Specialist

Hey mn1,

 

That's good to hear! If you have any questions, please reply to this thread so I can assist you right away.

 

Thanks,

ARchie

aatienza
Community Specialist
Community Specialist

Hey mn1,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Archie