I have multiple devices set up on this network, including nest hubs and cameras.
When I set up the nest doorbell (battery) It just says "try moving closer to your Nest Doorbell" I've tried the setup a few feet away, and directly adjacent to the phone/modem.
I've done a factory reset (holding reset button for 20 seconds) and also established a 2.4Ghz only network as I read these don't work on 5Ghz networks.
Same error each time.
@jsm2090 thanks for getting back to us and for sharing with us what you've done. I'm dropping by to ensure that everything is covered here. Let's dig deeper into this.
Give these steps a try:
Let us know how it goes.
I appreciate the help, Brad.
You’re welcome! We’re glad to hear that. As we got our resolution here, I'm going to mark this thread as complete. I'll be locking this thread if we won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.