cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Help Center

Forum Posts

Start a conversation

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 13613 Views
  • 0 replies
  • 5 kudos

Peeling Doorbell

Hi Brad,I couldn’t reply to your other post. I had this case ID is 9-############2134 yesterday. The link you gave me just took me back to contact us and created another case ID 9-############2493.this is in reference to:I have Nest Hello doorbell an...

Nest Camera Scheduling a must!!!

Hey google - Just in case you aren’t aware customers want to be able to schedule when their cameras are on/off. I don’t need cameras on when I’m home. We need cameras on when we are away and sleeping but this isn’t an option. So I have to manually tu...

Minn80 by • Community Member
  • 2651 Views
  • 10 replies
  • 7 kudos

Nest Wired Doorbell

Nest Doorbell WiredI have replaced my existing mechanical doorbell with Nest Hello. It worked like a charm for a week and then the chime stopped working. On checking the mechanical chime connection, the wire connected to FRONT was burnt and spring wa...

MJRam by • Community Member
  • 655 Views
  • 3 replies
  • 0 kudos

Unable to mount

The back button that holds the camera to the mounting bracket is not popping out

M6 by • Community Member
  • 599 Views
  • 3 replies
  • 0 kudos

WORST customer service ever

Google Nest has the worst customer service I have EVER received. I bought what turned out to be a defective camera, so I contacted support. I’ve contacted via chat, phone & email. It took weeks for the reps to get it right that I didn’t have a doorbe...

LSimpso27 by • Community Member
  • 1211 Views
  • 4 replies
  • 5 kudos

Nest hello doorbell lagging or bad sensor

The video doorbells doesn't pick up all only some motion people and might even send notifications of the doorbell camera the next day or later on that day and not when someone actual rings the bell or walk pass or near the camera.

Need help

I want to be able to record and save for couple weeks .. as of now only saves 3 hr recordings anything after that deletes

Resolved! Camera - Motion detector

My 95 y.o. aunt lives independently. She is at risk of falling when getting up in the middle of the night. I would like to install a nest camera in her apt. I would like to keep the camera on at all times; however, I would like to activate the motion...

gary50 by • Community Member
  • 1033 Views
  • 3 replies
  • 0 kudos
to vote
Labels
Top Kudoed Users
View all