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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 2264 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 18473 Views
  • 0 replies
  • 7 kudos

"Cannot connect to assist device"

I fully expect Google/Nest to delete this post since they have disabled replies to the other primary thread on this subject.Bought two new indoor/outdoor cameras to add to my existing (and previously marvelous) pre-Google Nest setup including multipl...

Lotusman by • Community Member
  • 2286 Views
  • 6 replies
  • 2 kudos

Camera power issues

How do you even get hold of googlecamera won’t power on I have a full suite of products and need this camera replacing or repairing yet I cannot get hold of google- emails unanswered and phone calls dropped on the rare occasion they are answered! Los...

TJ3 by • Community Member
  • 1076 Views
  • 4 replies
  • 0 kudos

Nest cam with floodlight low battery

Hello i have following issue with my google nest cam with floodlight.At the first my floodlight option disappeared inside my google home account.Than my Google Nest Cam which is connected to the Floodlight, has a low battery, (even its connected with...

BriBumer by • Community Member
  • 522 Views
  • 0 replies
  • 0 kudos

ABSOLUTELY TERRIBLE!! DONT BUY!!

I need a magnetic replaced. I bought 3 cameras. Under a month old!! They said to check on website for replacement Magnetic Base. I told the person i was talking to, there was no option to purchase them, they arent even shown as out of stock, they kep...

Sih920 by • Community Member
  • 582 Views
  • 1 replies
  • 0 kudos

Google Nest Doorbell Base Plate replacement

I am trying to find a base plate replacement for my Google Nest doorbell (battery). I can only find wall mounts, but no base plates to clip the actual doorbell to. Can anyone advise? Thank you!

bsivendra by • Community Member
  • 698 Views
  • 1 replies
  • 0 kudos

altering video

is it possible to go in and alter or delete video activity on particular time zones

Fredrheka by • Community Member
  • 645 Views
  • 2 replies
  • 0 kudos

Nest Hello doorbell (wired), thermostat and camera on hub .

Nest hello doorbell, google hub camera, nest thermostat suddenly went offline and can't reconnect to Google Home. Nest thermostat and doorbell disappeared from Google home app. The camera on google hub says it's offline and can't stream.Nothing insid...

losha by • Community Member
  • 1046 Views
  • 4 replies
  • 0 kudos

Google Battery Doorbell minor cold weather

Purchased a google battery doorbell about 2 months ago. Charged to 100%. Installed and it worked great. Until the outdoor temp dropped. Anywhere below -5 degrees Celsius the doorbell goes offline. Sometimes it will outright refuse to come online when...

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