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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15692 Views
  • 0 replies
  • 6 kudos

Transferring from Nest to Google

When login to Nest with Nest credentials to initiate transfer to Google - verification required but never ever arrive to my @hotmail.com! I learned this is known issue with hotmail accounts that never addressedGoogle Nest Team - ignoring my requests!...

VladR by • Community Member
  • 634 Views
  • 2 replies
  • 0 kudos

Solution to no live video on OnePlus devices

New member here. Recently installed a battery Nest doorbell. Everything worked but I could not get live video on my OnePlus 8 although I could on my chromebook. After lots of digging I found the answer. On the OnePlus, go to Settings -> Display and t...

CharlieD by • Community Member
  • 1543 Views
  • 5 replies
  • 1 kudos

WiFi & Video Quality

Hello,is there a way to update the WiFi ssid without losing ALL camera history? The instructions require a removal of the camera from the Home app which I turn does a factory reset. I don’t understand why video history has to be lost when I have a ne...

SBanjo by • Community Member
  • 866 Views
  • 3 replies
  • 1 kudos

Resolved! Limit Motion Sensor Range on Floodlight

Is it possible to limit the motion sensor range on the floodlight? We would like to install this parallel to an alley. We want the floodlight to turn on if someone enters our property but not every time a car drives down the alley. Essentially this w...

jesif by • Community Member
  • 2317 Views
  • 4 replies
  • 0 kudos

Motion detection announcements

Coming over from ring ecosystem and going all in on Nest, I've noticed that there is no way to trigger google home devices to announce when motion is detected. this is crucial because we may not always have our phones nearby to get a notification spe...

KingJaffy by • Community Member
  • 2802 Views
  • 5 replies
  • 18 kudos

Nest Hello Peeling

Hello. Since I am being ignored by Nest support, I wondered whether I might get a response on here? My Nest Hello facia is peeling after a year or so of moderate weathering. It is clearly not designed to be outside.

Terrible / useless night vision on new google nest cam

Daytime is good but night time vision is useless. My cameras are so dark and one of them shows very grainy/fuzzy. Is this a hardware or software issue? I’m past my return window but am very disappointed with these cameras. My $50 wyze cam works bette...

acire123 by • Community Member
  • 2134 Views
  • 7 replies
  • 0 kudos

So Many Issues with Google Nest Cam 2nd Gen Indoor / Wired

***DO NOT CLOSE THE THREAD WITHOUT MY PRIOR AUTHORIZATION*** I read for several hours and saw your support reps do this time after time before a problem was resolved, so lets just get that out of the way now. First issue from my understanding is that...

MichelleHD by • Community Member
  • 7397 Views
  • 16 replies
  • 4 kudos

Nest Cam - can't reconnect or setup

I got a notification that my indoor nest cam dropped connection a few days ago. Usually this just resolves itself in a few minutes but this time I was unable to reconnect via mobile iOS or web browser to the the device. All I had was a slowly blinkin...

YankeeD by • Community Member
  • 11113 Views
  • 13 replies
  • 4 kudos
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