Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Near IQ camera stopped working
Camera was working fine for about 6 months and now it’s not working at all. I have unplugged and plugged back in, the halo comes out n but nothing after that. App says the camera is offline. I can’t get it to connect to the WiFi anymore either throug...
Support Hell
I am in support Hell and am considering never doing business again with Google. I have over 10 Nest cameras and wanted to add an exterior unit. The only one available was a battery unit but it was advertised to operate with a cord. Turns out the supp...
Nest Doorbell Cracked
I wanted to let everyone know that Google doesn’t follow up well with issues. My Google Nest Hello doorbell camera is cracked without any exposure to direct sunlight or rain. I’ve posted before and someone from Google reaches out and says they will...
Forever Shipping Times
I ordered a Nest camera battery and a nest doorbell battery 3 weeks ago. When I ordered it it said it'd come within a week. Every day since then, the estimated delivery has been pushed back a day. It still says ordered and not shipped. I know that th...
Resolved! Outdoor nest cam
New router In our home, now the nest cam stays offline....can't find anything in settings to change that.
Cannot connect nest indoor cam to 5ghz
I had to unplug my nest indoor cam for a few hours and now it will not connect to the 5ghz band. It just gives either C220 or C225 errors. Right now it is connected to the 2.4ghz but keeps dropping out every hour. Here is what I tried so far:-Update ...
Help on Nest Hello - Too dark
I installed the next hello doorbell, battery version, and it is too dark to see any faces. The porch and door are covered resulting in a shadowed area, with the yard in full sun. The camera exposes perfectly for the yard in the distance but NOT for t...
Update Wifi of Nest Outdoor Cam
Hello -- I've painted my outdoor cams and so the QR code & setup code are no longer visible. I do have the serial numbers of the cameras. Is the only way to update the wifi settings by connecting it to a PC/Mac? Why in the world would Google/Nest mak...
Adding Doorbell to Nest Aware
I have installed mt nest battery doorbell. How do I get it linked to my Google home hub and connected to my existing nest aware account
Resolved! Nest Hello Doorbell wired does not chime in the house
New Nest Hello (wired) doorbell activates chime inside the house only if it is NOT added to the Nest app. As soon as I add it to the Nest app the interior (mechanical) chime does not work or gives a faint thud instead of the 2-chime. The app has the ...
