Google Nest Community

Notification Delays

We’ve got a NEST Hello doorbell (wired), but we’ve not got it connected to an internal doorbell.As far as I can tell, the alert for the doorbell on my phone works straightaway when my phone is connected via Wi-Fi, but the ability to look at the video...

can not hookup my camera

Where is customer service to help me?!

Is it me or is it next to impossible to find a customer service contact email or number?? You would think for such a huge company they would be all over customer service made easy for their customers.. We have a Nest doorbell cam and just hooked up o...

Nest battery camera won’t transfer to my Nest app from my Google home app?

I’ve set up two cameras on my Google home app as it won’t allow me to on the nest app but unlike my other devices on my Google home I don’t get the small nest icon in the top and when I open the nest app the cameras are not showing. My ring doorbell ...

Need replacement Nest Door Mount

I have an electrician come to take a look at my doorbell because my Nest Hello was ringing my itself and he pulled the camera off to trouble shoot and the mount broke and the camera will no longer click back in place. He did not use the tool availabl...

Need help connecting Nest Hello

I have a Nest Hello doorbell. I still need to setup a doorlamp.Is it possible to startup the light when the doorbell is pushed?What lights supports this? Philips Hue, or also others?

Outdoor cameras

I have my cameras on my phone but I can't seem to get them migrated to my desktop computer. I plug the camera in and nothing happens. The window says go to the "home" icon and follow instructions but when I do that again nothing happens no instructio...

Help

I have 1st gen that my wife paid for and i am the account holder. She didn’t pay through google or her subscription in iOS. I just want to cancel that one and do nest aware for 3 of our cameras. Everywhere you look it so easy to subscribe to a new ac...

Nest Doorbell mouthing plate

While moving the mouthing plate was lost and were are not able to mount the Nest Doorbell. I'm looking for a replacement kit and willing pay for it. Thanks Ronald Muccioli

Nest Doorbell (battery) “Ring Indoor Chime” not available

I managed to set up my new Nest doorbell with an indoor chime, mechanical not electronic. After a short while it stopped working and I’ve been unable to get it going again. The ‘Ring indoor chime’ option in settings is set to off and is greyed out so...