Cars in driveway not being recorded

[Chuckekeeler]

My driveway cam is mounted overdriveway ands see cars going by on street but not entering or leaving my garage. It picks up people walking by and me when in driveway. My wife left in car today for and an hour and there was no recording of her pulling out of garage to street or returning. I don't have a focused area set up so should record full range.

Thanks

[SteveT1]

Hi there,

Sorry to hear about that. Try unchecking and rechecking your notification settings to see if it's the same. Also, try restarting your camera and router to refresh the connection or try creating Activity zones. 

If you need more help, you could contact us on our phone or chat support so we can better assist you.

Regards,

Steve

[SteveT1]

Hi there,

Jumping in to check if you've seen my response. If you have other questions and concerns. Feel free to let me know.

Thanks,
Steve

[SteveT1]

Hi there,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

Regards,
Steve