01-20-2024 11:51 AM
My indoor chime buzzes and rings sometimes if I have the camera turned on in the app. If I turn the camera off it stops. I have 1st gen wired doorbell camera. Any way to find the issue? Thanks
01-20-2024 02:12 PM
Is your chime connector wired correctly (as shown in this thread for the 1st gen Google Nest Hello Doorbell)?
https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Wiring-diagram/m-p/24455
This is Google Nest's Help topic on doorbell issues:
01-23-2024 02:51 PM
Hi everyone,
@Csasser33, thanks for reaching out here in the Community. To know more about this issue, I’d like to confirm, is this newly installed? Who installed it? Have you tried re-seating the wires?
Looking forward to your response.
I appreciate the help, MplsCustomer.
Regards,
Emerson
01-24-2024 08:07 AM
It’s an old doorbell we had in previous house. I installed the doorbell when we moved into our new home
01-24-2024 10:40 AM
So it appears I may have left my chime connector at the house we moved from. I guess that is my problem then?
01-24-2024 02:38 PM
Hi Csasser33,
I appreciate your update. We'd be happy to take a look into this for you. Please fill out our Contact us form with all the needed information. Let me know once you’re done.
Best,
Emerson
01-27-2024 02:33 PM
Hello Csasser33,
How’s it going? We haven’t seen your form submission come through - were you able to access it alright? Let us know if you’re running into trouble or still need our help.
Thanks,
Emerson