Chime in house not working

[Hank10590]

If you remove the puck from our doorbell chime on the 2nd gen Nest Doorbell will you damage the doorbell or the Nest Doorbell?

[MetalGlacier]

Hi there, if you have the battery powered Nest doorbell there is no need for the chime connector. For the other wired doorbells, the chime connector is necessary as both the ringer and doorbell can be damaged without it.

[janthadeus]

Hi folks,

Checking in — I hope you've got the answer you're looking for. Let me know if you have more questions in mind. 

I appreciate the help here, MetalGlacier.

Thanks,

JT

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[Hank10590]

Changed out transformer to 24v 40vh.  Problem solved.  Unfortunately, Google website was misleading saying lower value transformer would work.  Not a happy camper.

[EmersonB]

Hi everyone,

@Hank10590 we truly appreciate you getting back to us and sharing what you've done to resolve the issue. It looks like we can consider this one complete. Please let me know if you have other questions or concerns as I will be locking this after 24 hours. Feel free to start a new thread and we'll be happy to help.

Thanks for lending a hand MetalGlacier, JT and Archie.

Best,
Emerson