cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Help Center

Forum Posts

Start a conversation

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 205 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15919 Views
  • 0 replies
  • 6 kudos

Nest Camera (Battery) Won't turn on.....

I am unsure why Google messed with these camera and the Nest platform. Purchased two of these cameras and I can't for the life of me to get the cameras to turn on (using them plugged in) I have spent 6+ hours on the phone with support to no avail... ...

Familiar face detection keeps misreading son's face

Hello, Just installed quite a few nest products. I am having a bit of an issue with familiar face detection. I registered one son's face and now it keeps thinking my other son (about 5 years apart, and look like brothers but far from identical. I've ...

Cameras associated with another account

I have 3 indoor wired Nest cameras that worked very well for over a year. When prompted I merged my Nest and Google accounts. By accident I deleted the 3 cameras. When I tried to add them back, I get the error that they are associated with another ac...

Randy_NC by • Community Member
  • 5936 Views
  • 21 replies
  • 1 kudos

Can’t access nest on iPhone 12 pro

Just recently I have not been able to access my Nest camera (older dropcam) on my iPhone 12 pro. I can still access it on my iPad and my MacBook but both of those are older. The homepage comes up on my phone screen but the camera does not open. Has a...

Dogmom by • Community Member
  • 570 Views
  • 2 replies
  • 1 kudos

Resolved! Change wifi connection

Have google/nest wifi setup using nest wifi router and point and additional google wifi points. Have 5 Nest Cams and doorbell and all connect to nest router. Even though connection points are physically closer they are not used. How do we specify the...

cramer236 by • Community Member
  • 2264 Views
  • 8 replies
  • 0 kudos
to vote
Labels