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Connecting existing doorbell and cameras to google home

salantonio
Community Member

I had to reset my iPhone and lost my three cameras and wired doorbell on the app.  How do I restore them?  They are all operating but I cannot bring them to the google home app and cannot see them on my iPhone.

6 REPLIES 6

EmptyNester
Gold Product Expert
Gold Product Expert

Once you download the app on the reset phone the cameras should come right back automatically.  Are you sure you are logging into the app with the correct email account?

aatienza
Community Specialist
Community Specialist

Hey there,

 

I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue.
 

I appreciate the help, EmptyNester.

 

Thanks,

Archie

Thank you.  That could be the problem.  I have different Google accounts, a couple I have not used in a while.  I will try that and see if it works.  Appreciate your help.

janthadeus
Community Specialist
Community Specialist

Hi salantonio,

 

Cool, sounds like a plan! Keep us posted.
 

I appreciate your help, EmptyNester and Archie.

 

Thanks,

JT

janthadeus
Community Specialist
Community Specialist

Hey salantonio,

 

Checking back in should you still have further questions here. Let us know by replying to this thread.

 

Regards,

JT

janthadeus
Community Specialist
Community Specialist

Hey there,

 

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread. 
 

Best,

JT