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Customize Visitor Announcement

Dave_F
Community Member

Hello,

I have a nest doorbell (wired second Gen) and a nest Wi-Fi mesh with 2 points.  I’m using the points for “visitor announcement.”  Please add the ability to customize the tone for the visitor announcement.  Currently I am only able to receive the assistants voice stating “there is someone at the front door.”  It would much more preferable to have chime options only so I don’t have to listen to some voice speaking to me.

 

thank you

Dave_F

13 REPLIES 13

MetalGlacier
Community Member

When someone presses the doorbell button, your Google Home devices will make a chime sound but also say either that someone is at the door, or if you have familiar faces set up, say who is at the door. It isn't an either or. It is on or off.

Thanks Metalglacier for the reply.  I’m aware thos are the only current options.  My post was intended to request a change of options to allow for the removal of the verbal statement, and allow for an option of having only an audible chime.  

thanks

dave

Yeah it doesn't seem like they have any intention to change it. 😞

Hi folks,

 

I'm dropping by to ensure that everything is covered here. If you have other questions and concerns, feel free to let me know.

 

I appreciate the help here, MetalGlacier and BG.

 

Thanks,

JT

aatienza
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, everyone.

 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey folks,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie

BG
Silver Product Expert
Silver Product Expert

I assume that you do not have the "Ring Indoor Chime" option under the Doorbell Settings option? You can turn off Visitor Announcements and only use the chime, but another thing that may help, is that you can go to each device that you do not want to get the announcement on and turn off the notification for that device. For instance, I went into settings on each device (home devices) and under Settings > Notifications & Digital Wellbeing, and turned on "Do Not Disturb" for all my devices except a couple so that it would not announce all over the house.

Dave_F
Community Member

Hi BG,

that option is in my settings, however I was never able to get my indoor mechanical chime to work properly.  I don’t believe it’s a google issue.  The chime hums, as if it’s over powered or as if the doorbell button is partially stuck.  It’s could be a comparability issue but I tried 2 different chimes and had the same issue, so ultimately I bypassed the chime

Ebedia
Community Specialist
Community Specialist

Hi folks,

 

@Dave_F how's it going with your Nest doorbell? Were you able to perform the steps suggested above? In case you have an update, you know where to find us.

 

Thanks for lending a hand, Archie, MetalGlacier, BG and JT.

 

Regards,
Emerson

Ebedia
Community Specialist
Community Specialist

Hello Dave_F,

 

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Thanks,
Emerson

Dave_F
Community Member

Thanks Emerson.  I wasn’t able to figure out how to do what I wanted but it sounds like there isn’t a way to keep the doorbell tone but turn off the voice announcement.  We will survive 😉

 

thanks

BG
Silver Product Expert
Silver Product Expert

I guess you tried increasing the length of the chime under settings. Try 3 secs instead of 1 second and see if that makes it work.

Ebedia
Community Specialist
Community Specialist

Hello Dave_F,
 

Thanks for getting back to us. Having a personal or customized doorbell chime is really a good feature to the Nest Doorbell. We’re dedicated to bringing more features to give our customers a smoother experience and we’ll take this as feedback. You can send your feedback here. Let me know if I can assist you with anything else, otherwise I will be locking this thread in 24 hours.

 

Regards,

Emerson