10-29-2024 10:39 AM
My Google Nest Doorbell (Battery) is not working. There was notifications this morning telling me that it was offline because of extreme temperature but it hasn't been cold, as such 12°C or thereabouts. I took it in to charge it up as it dropped from 100% to 77% in 4 days with very very little activity (6 events) recorded but still is saying that it is offline because of extreme temperature. I restarted it and still nothing. Was unsure which Category this should be in so just picked Streaming Issues as had to pick one.
11-05-2024 11:54 AM
Hi weealan,
Thanks for posting in the community! Sorry to hear that your Nest Doorbell isn't working as expected due to the extreme temperature. No worries, help is here! Here you have some troubleshooting steps:
Let me know how it works.
Regards,
Axel.
11-05-2024 12:02 PM
Hi, the doorbell had to be sent back after trying the suggestions from Google Support. None worked and after factory reset, it wouldn't add to my Google Home app after repeated attempts.