Doorbell 2nd Gen wired, the camera stop working and is really hot

[Karlaangeles72]

Hi! My doorbell stop working, a notification that the camera temperature is hi and then stop working.

But it worked well for the firsts two weeks

[janthadeus]

Hi Karlaangeles72,

Oh no! Please turn off the doorbell and stop using it immediately to prevent any damage. Let’s further investigate this — could you fill out this form and let me know once you’re done?

Looking forward to your response.

Thanks,

JT

[Karlaangeles72]

Thanks I already filled the form

[janthadeus]

Hey there,

Thanks for the update. We got the form you've submitted — thanks for filling that out. I'll consider this post as complete and will lock the thread in 24 hours. Please keep an eye on your email as someone from our team will reach out to you to assist you further.
 

Best,

JT