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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 13551 Views
  • 0 replies
  • 5 kudos

Nest Indoor Camera

I got an email stating there was activity earlier this morning but there is no video of anyone entering my doorway?

Better way to open nest yale lock

This seems crazy. So someone rings my doorbell. First of all why would I not be able to open the nest lock right from the doorbell? So they ring the bell. I answer and want to open the lock. I tell them to hold on a second. I have to close the doorbe...

Scottnemo by Community Member
  • 1681 Views
  • 5 replies
  • 2 kudos

Indoor cameras on split screen - how do I get sound?

I currently have 3 indoor cameras set up in children's rooms. I can get a split screen on my phone and see all three cameras at once but have no sound/audio. If I select one camera only, I can hear sounds. Any suggestions on how to get sound for all ...

Clarkey by Community Member
  • 2274 Views
  • 4 replies
  • 0 kudos

Nest IQ Outdoor lost connection and blinks blue

Hi,I operated three Nest IQ outdoor cameras and one IQ Indoor for more than 2 years without any issues. Some weeks ago one Outdoor camera stopped working completely, so I took it down and started (indoors) the repair work.The Nest app on my iPhone 12...

sprachwand by Community Member
  • 1034 Views
  • 3 replies
  • 0 kudos

Resolved! Nest Hello Battery won’t connect to assisting device

Hello. i just upgraded my Wifi, and went to connect my old nest hello wired but it wouldn’t connect to an assisting nest product, which would be my thermostat. After trying a bunch of times, I assumed the doorbell was the issue as I tried playing aro...

AJR20 by Community Member
  • 2413 Views
  • 6 replies
  • 2 kudos

Resolved! Need help with installing the chime connector

Hi Nest Hello Experts,I need some help installing my nest hello wired doorbell specifically chime connector. I've attached my the wiring of my chime here. Because it has 4 wires so there isn't instructions from the app. Thanks a lot!Preview attachmen...

wxb33569 by Community Member
  • 5074 Views
  • 9 replies
  • 0 kudos

Downloading videos

Is there a way to download more than 3 hours of video footage from our nest camera? I see we can download up to 3 hours of clips but we want to download more than that. Any options?

MC4 by Community Member
  • 1450 Views
  • 5 replies
  • 0 kudos

Battery Nest Charging and POE

1) how do you know when your Nest Battery Camera is fully charged ? I see a white blinking light - does it go solid ? 2) I'm installing these where I already have a POE (power over Ethernet) - does anyone have a converter so it stay charged ?

psunok by Community Member
  • 1338 Views
  • 3 replies
  • 1 kudos
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