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Doorbell cam

Tmann58
Community Member

Nest doorbell issue had a power failure since then doesn’t power up removed it from its location tried to start it up with the usb to wall outlet , nothing no lights on  just seems weird it failed after a power failure anyone one else have that issue 

 

1 Recommended Answer

rayray519
Community Member

Have you tried to do a hard reset of the doorbell then connect via USB to the computer and remote/re-add it back to the Google Home app?

https://support.google.com/googlenest/answer/9252162?hl=en

View Recommended Answer in original post

3 REPLIES 3

rayray519
Community Member

Have you tried to do a hard reset of the doorbell then connect via USB to the computer and remote/re-add it back to the Google Home app?

https://support.google.com/googlenest/answer/9252162?hl=en

was on with customer support never told be about a restart I have the wired doorbell reset button is the release button on the bottom of the camera I held it in for 10 seconds camera started back up we’re good to go now thanks

Brad
Community Specialist
Community Specialist

Hey Folks.

 

I am relieved to hear that your issue is resolved! At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.