Doorbell camera

[SM6666]

I am not sure which camera I have but my issue is that I do not know how to add familiar faces. I have followed instructions but what it says to click on is not there.

[MplsCustomer]

@SM6666 

Do you have a Nest Aware or Nest Aware Plus subscription?

[EmersonB]

Hi folks,

@SM6666, thanks for reaching out here in the Community. In case you have the Nest Aware subscription, you may try the steps below:

When you add or change a name of a person in the familiar face library in the Home app or Nest app, the change is also reflected in the other app.

Home app

1. Open the Google Home app.
2. Tap Settings> Nest Aware> Familiar face detection
3. To add or change the name, tap a face and enter a new name.

Nest app

1. Open the Nest app.
2. Tap Settings> Familiar faces.
3. Tap on the familiar face profile you want to name.
4. Tap Name.
5. Give the person a new name. You can use their actual name or enter a description like “mail carrier.”

I appreciate the help, MplsCustomer.

Best,

Emerson