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Doorbell footage

Hinds
Community Member

Someone rang my doorbell yesterday and although I don't have the suscription, I need the image. How can i retrieve this?

1 REPLY 1

Cathal_S
Gold Product Expert
Gold Product Expert

Hi Hinds,

There is no way of retrieving data after it has been deleted, if you do not pay for a Nest Aware subscription then your device data is deleted after 3hrs. It would be against the law for Google to keep it without your permission.

 

Regards,
Cathal