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Doorbell not working

garand
Community Member

My wired doorbell stopped working on Wednesday.  I've tested the power with a meter and there is DC power as expected but there's no blue light on the doorbell.

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

garand
Community Member

I had to throw the device in the bin and get a new doorbell.  I'm very disappointed.

James
Community Specialist
Community Specialist

Hi @garand,

We're very sorry to hear this. We'd love to know what happened and what troubleshooting steps you attempted. Let us know when you can.

Thank you,

James