12-13-2022 01:29 AM
The battery doorbell is not giving me the option to turn on notifications.
The page where you can define a zone only allows me to set a zone and not choose what notifications I get.
I don't think that the doorbell is notifying me of any activity at all only when the doorbell is pressed.
I recently changed my WiFi network and rebooted the doorbell to connect it, previously I was able to set which notifications get sent to me.
12-19-2022 10:34 AM
Thank you for bringing up the concern you're experiencing, I would love to look into this further for you. The first troubleshooting step that I'd recommend would be to restart your device. This process should keep all your settings, and reconnect it to the same Wi-Fi network. This is helpful if it ever freezes, has connection problems, or isn't working normally.
12-27-2022 08:40 AM
Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.
12-28-2022 08:58 AM
Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.