cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Doorbell recording sharing

BaldHeck
Community Member
  • Doorbell recording history. Event history. I can view it but why can't I not share it through other means like messaging or Facebook or Instagram? I have been able to in the past.
4 REPLIES 4

MplsCustomer
Bronze
Bronze

@BaldHeck

When Google Nest decided that its new Google Nest cameras and batteries released starting later in 2021 would work ONLY in the Google Home app and NOT in the Google Nest app or on the home.nest.com website, that meant that the capability to share either a public link or a link with password would not be available for the newer cameras.

https://support.google.com/googlenest/answer/9227530?hl=en&co=GENIE.Platform%3DAndroid

Brad
Community Specialist
Community Specialist

Hi there,

 

Thank you for your feedback on this, I fully understand the frustrations of not having your new Nest cams in the Nest app like you may be used too. However, you can now use the Google Home web app to view your cameras and doorbells.

 

The new Nest cameras and doorbell are exclusive to the home app because we wanted to create an integrated experience with your speakers and displays. A Nest Aware subscription applies to all of your cameras, speakers, and displays in the same home structure. Thank you for your continued patience, and support. 

 

Best regards,

Brad

aatienza
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, Brad.

 

Thanks,
Archie

aatienza
Community Specialist
Community Specialist

Hey folks,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie