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Doorbell

Philscott
Community Member

Recently purchased the nest doorbell with the last 2 days and everything looked right at installation, but after just a day of use the button is delaminating on the unit. This has got to be a manufacturing defect because these are built to be outside. However, now that I’ve installed it and I have no warranty purchased through Nebraska Furniture Mart where I purchased the unit… I’ve been told to go through Google for a replacement. This is not what I expected after spending $200.00 on the unit. Please help on what to do next.

5 REPLIES 5

Philscott
Community Member

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SteveT1
Community Specialist
Community Specialist

Hi there,

 

I'm sorry to hear about that. When did you purchase the Nest Doorbell (battery)? Also, have you already reached out to our Google Support team to check for warranty options?

 

Regards,

Steve

SteveT1
Community Specialist
Community Specialist

Hi there,

 

Just wanted to check and make sure that you’ve seen our response. If you have other questions and concerns, feel free to let me know.

 

Thanks,
Steve

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.