New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
1 out of 2 cameras recording
Hello. I have two cameras and only one is recording. I’ve looked at the settings for the other and they are the same for the one that is working.
Nest doorbell stop streaming live video
I managed to hardwired the Nest doorbell (battery) and have been running well with live video for about 15 days. And then 2 days ago when I tried to stream live video from the Google home app, it says “Remount this device once it’s charged to see liv...
Nest doorbell is peeling
Doorbell is peeling and it looks aweful. Is there a way to fix this?
Resolved! Nest doorbell peeling
Hi,I've had my Google Nest doorbell just over a year and it's been awesome. However it has now started peeling and its getting worse, it looks awful. This isn't the film that comes off easily when opening the packaging. This seems to be flaking off a...
Camera Battery - Battery Charging Slow issue
My google camera (battery) - purchases in Feb/March 2022 is having charging issues.It is saying the adapter or the cord is not compatible for fastest charging.It says “charging slowly” & 27+ hours to charge. I am currently using the original cord & a...
Resolved! Lens on Nest IQ outdoor
The protection lens om my Nest IQ outdoor is loose, should I get a replacement lens rather than use glue or anything similar. It looks scratched too. It might be from birds or spiders. I t’s the second year I use the camera which is working very wel...
Wasserstein Horizontal Angle Mount for Google Nest Doorbell (battery)
What size are the screws at the top and bottom of the Wasserstein Horizontal Angle Mount for Google Nest Doorbell (battery)? Ive lost 1 screw and these are super tiny
Lost QR sticker on floodlight cam
My contractor installed this when I was away and lost the sticker with the QR code. I cannot locate the setup code on the camera itself. Where is the setup code located on the camera? Is it printed or another sticker?
No events detected
my camera feed constantly says “no event detected” it’s been doing this for quite sometime now. The only thing that made me finally reach out for some help is that my camera missed something that I NEEDED to see. So it’s quite aggravating considering...
Doorbell Battery notification
I can’t get doorbell ( battery) push notifications working effectively on either phones (apple and androids) or my Google assistant. The doorbell sounds at the doorbell but no notification on mobile device or assistant. Have checked settings on Googl...
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