07-10-2022 11:45 AM
Does my Nest doorbell have a battery that I need to replace ? I don't hear the doorbell ri g on my phone and the speaker doesn't work.
07-10-2022 12:00 PM
The Nest Doorbell Battery version does have an internal battery that needs to be charged, not replaced, you would just plug it into a usb charger until its ready.
https://support.google.com/googlenest/answer/10901611?hl=en
07-10-2022 06:36 PM
Hi FC, Asherpherdson is correct. But one thing that I thought of is are you on the older Nest HELLO doorbell and you are using the NEST app?
07-18-2022 03:38 PM
Hey Fc02861,
Appreciate the help, Ashepherdson and EmptyNester. I'm dropping by to ensure if everything is covered here. Hope that sheds some light on the issue.
Thanks,
Archie
07-21-2022 04:57 PM
Hey Fc02861,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
Thanks,
Archie
07-22-2022 05:03 PM
Hey Fc02861,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Archie