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Doorbell

Jimmy81
Community Member

Picture quality during day is terrible always seems hazy and discolored. Any suggestions

2 REPLIES 2

EmptyNester
Gold Product Expert
Gold Product Expert

Hi Jimmy81.  Was this camera working okay and this is a new problem?  Or is it like this brand new out of the box?  

I'm pretty sure it is defective and you should return it and then separately buy a new one.

Another option (but not my favorite way to go) is this:  in the GOOGLE HOME app and view your camera with the bad image.  In the upper right corner click on the 3-dots icon.  Then select HELP and the at the bottom choose CONTACT US or FEEDBACK and follow the instruction to report the problem.

Good luck.  Would love to hear how this comes out.

aatienza
Community Specialist
Community Specialist

Hey Jimmy81,

 

Thanks for visiting the Community. 


Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.


We hope you were able to get the help you need but if you're still having trouble, you might want to check out this link for additional information.


If the issue persists, feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!


Thanks,

Archie