New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest Doorbell (battery) Went offline and won't turn on
I’ve had the nest battery doorbell for about 2 weeks and it randomly went offline yesterday and I cannot get it to even turn on now. Battery was not low, so I know it didn't die. All other nest cameras remained online, so I know the issue wasn't the ...
How to get Nest Doorbell to stream video 24/7 to Nest Hub Max without voice command?
I want my Nest Doorbell to stream video 24/7 to my Nest Hub Max. I don't want to see anything else on the Nest Hub Max. But it seems that the only way to have the doorbell stream video to the hub is to use a voice command, "Hey Google, show Front Doo...
Nest doorbell (battery)
I changed my wifi, deleted all on my home app and reinstalled. Everything is working except the doorbell. I have done a factory reset (twice), Bluetooth is on, I am trying to add it to the same account as everything else.set up a devicenew devicepick...
Nest Floodlight light problems
The camera and light function properly except for the duration of the floodlight after it detects motion. It will only stay of for 30 seconds not matter what the setting is on the Home app. Also, I can’t see how to manually turn on the light from the...
Resolved! No events recorded on Google nest camera outdoor battery
I am currently using the new home preview version on Android and IoS. Starting today my recording history is just showing as no events recorded. I have gone over back over the past 60 days and it is also showing as no events recorded. My camera is pl...
Nest Cam Timezone
Hi - If I look at the 'Last Contact' on my new Nest Cam (battery) it varies by exactly 1hr if viewed on my Pixel 6 v Chromebook.Any tips are most welcome.Regards RAC
Nest Camera's Offline
Hi all!Hope you are all well - first time poster here! I have installed 3 Nest Camera's (Battery) and all was working well until I left our unoccupied holiday house which is about 2 hours from home. However the 2 Camera's closest to the router are no...
Doorbell notifications are off
Hi.The battery doorbell is not giving me the option to turn on notifications.The page where you can define a zone only allows me to set a zone and not choose what notifications I get.I don't think that the doorbell is notifying me of any activity at ...
all video event history gone
I have an annual subscription, expires in about 10 months. All of my 30 day event video history has vanished. Where is it?
Nest Doorbell will not show up on Nest App - I DO NOT use the Google Home App
The Google Home App has to be the most visually awful app out there. Come on Google - can you take a few lessons from Apple on interface. I do not want to use the Home App to see my cameras and doorbell. Everything works on Nest app but my new Doorbe...
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