Cameras and Doorbells

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Resolved! Previous owner deceased and doorbell is stuck on the mount so I can't reset it.

The previous owner is deceased and I bought the house and the doorbell is wired and mounted. I followed the videos and steps to unmount the doorbell so I could reset it but it's stuck. I can't call anyone for technical support because apparently ther...

Nest Hello doorbell peeling

Hello allMy Nest Hello doorbell has been peeling for some time. Most of the face has peeled off and it looks terrible. Is this a widespread manufacturing issue? Are Google doing anything to rectify the situation? RegardsJames

Cooldown Period excessive

As per this post and others, the cooldown period preventing event to be captured in short succession is exceedingly long and there is no plan to add a setting to address it: https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Notification-Co...

If Google doesn't want to replace drop cams why even offer it?

Nevermind, there's really no point if your agents are going to deny the reality that our dropcam has been active for years, and ignore screenshot and video evidence from clips stored in your own app and claim the dropcam camera was only installed a m...

Accessing Nest Camera 24/7 Recording

Hello,I've bought a newer Google Nest Cam and the Google Aware Plus subscription for my Mum. I'm wondering how to access the 24/7 video history. I need to find things that won't be recognised as events (because they are sound based.. We're trying to ...

Nest door bell screen crack

Time to get in touch with Google regarding this issue I filled the form with they supposed to return you an email no more information everything at 10 touch fail the worst customer service they have experience buying a product. No one have help me. I...

How do I use my nest doorbell without mounting with screws? I’m using Velcro but it won’t turn on

I am trying to use heavy duty Velcro to mount my nest doorbell however it is not recognizing it as being mounted. Does it require screws to activate and consider itself mounted? When I have it plugged in it works fine but when I unplug it to put it b...

No notification when doorbell rung

I receive all camera notifications (and all are turned on), but when someone rings the doorbell there is no notification or any record of the button push/ring in Home app activity.

Doorbell not linking to Google Hub consistently

I really need help please to understand what is happening between my doorbell camera and my Google Hub in order to get them to talk to one another consistently because, at the moment, I am at a complete loss .My doorbell camera shows video on my mobi...

2nd gen Nest wired doorbell motion too early

I tried to reply to an older post on this but it appears to be closed, so starting to new conversation to see if there's any updates to this issue: The motion notifications on the new Home app for the 2nd gen Nest wired doorbell are worthless because...

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How to: Change camera or doorbell Wi-Fi network

Troubleshoot setup: Google Nest camera or doorbell

Resolved! Previous owner deceased and doorbell is stuck on the mount so I can't reset it.

Nest Hello doorbell peeling

Cooldown Period excessive

If Google doesn't want to replace drop cams why even offer it?

Accessing Nest Camera 24/7 Recording

Nest door bell screen crack

How do I use my nest doorbell without mounting with screws? I’m using Velcro but it won’t turn on

No notification when doorbell rung

Doorbell not linking to Google Hub consistently

2nd gen Nest wired doorbell motion too early

Talk through nest cameras no longer works on iOS 2...

Full Frame Wide-Angle View for Nest Camera Videos ...

Google Nest Camera Orange Light

C101 error, outdoor cam, need to add back

Lens shattered

Nest camera not showing in nest app, how ridiculou...

Can’t connect my door bell with my second device

Unable to reset second Gen. Nest Cam indoor wired.

Nest doesn't recognize QR code or manual code

Cámara Nets no funciona