New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Resolved! Solar panels wont disable live feed on cameras
Hello, I just bought some of the wasserstein panels for the nest battery cameras. Sadly, When the solar panels are plugged into the camera, they behave as if “plugged in” and will go into wired mode for 24/7 recording and drain all the battery.is the...
New home - looking for best chime
Building a new home. Have specified the required transformer to electrician for 2nd Gen wired doorbell. What’s the best chime? Single doorbell, one chime.
Upside down image
My camera is upside down. When I turn the camera where the image is correctly shown, the plug in power wire is too short and will not reach the plug on the camera. How do I correct the upside down image problem.
Dog bark alerts: Alexa vs Google
Nest Cam disabled dog bark alerts when moving from 1st gen to 2nd gen hardware. I have seen many YouTube videos about setting up Alexa alerts for dog bark routines / notifications. Should I switch to an Alexa household? When will google be bringing b...
nest outdoor cam dead after two years
just got off chat with Google, with them letting me know that my two year old nest cam is out of warranty. The unit is dead and after confirming all the troubleshooting tasks with them, they informed me that there’s nothing they could do. I find it w...
Resolved! Home App No longer controls Nest cam floodlight
Since the Nov update I can no longer access the feature within the Home app that allows me to turn off and on as well as adjust the floodlight brightness. I've uninstalled and reinstalled app,power cycled camera. No luck
Neat Doorbell (battery)
Just re-attached my doorbell via hardwire to power on my front porch. It was working fine yesterday. The White LED turned on, blinked for a few second, then turned off. The doorbell still chimes via my chime in the house, it’s getting propper power. ...
Power off nest cam
How do I power my nest cam off??
Resolved! Nest does not see my new Nest Cam (indoor wired Gen 2), but Google Home does ...
I've had two nest devices for a few years, and just added a Nest Cam (indoor wired Gen 2). Nest does not see the new camera, but Google Home sees it, and uses it just fine. How do I go about getting Nest to see the new device?
Floodlights
I currently have floodlight switched off. Will they automatically come on at dusk? How do you set them to turn on during motion detection? Then turn off after a period of time. With initial use they were not turning off
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