New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest doorbell missing events
I have the battery operated nest doorbell which has always missed some events. However, recently it has begun missing more and more events. Yesterday it missed the delivery of two packages placed directly under the doorbell. Today it missed the mail ...
Nest Cam working for myself in Home App but not my partner
We recently bought a Nest Cam (2nd gen wired indoor). Installing went fine, I can see the feed from my phone from the Home App, also home.google.com works. So the camera is perfectly fine.BUT my partner only gets the notification of Camera offline wh...
Replacement wall plate for nest battery doorbell
Hello,I bought a nest doorbell battery some time ago and, after a false start, only just got around to finishing up connecting it. In the interim I managed to lose the wall mounting plate, and my attempt at 3D printing a replacement has not worked te...
Camera won’t pick up new wifi
I have four of the magnetic outdoor cameras. Cable company updated modem, two of the cameras labeled home automatically picked up the new wifi, the other two labeled home2 did not. They have electricity and are 15’ from the modem with no obstruction....
Visitor announcement volume
Hi, Is it possible to increase the visitor announcement volume on the Google Speakers separately?This was asked by someone else recently but didn’t get a lot of feedback. Any updates?
Wired Nest doorbell not playing xmas theme
Not sure what generation mine is. I've had it 5 years but this year when I switched to a holiday theme it only randomly works for a couple of seconds and I've never been able to get it to play inside even though notifications is turned on. In fact, t...
Battery powered Nest Cam idle not sensing anything
I have 3 battery powered Nest Cams set up. All charged. 1 is connected to power and will sense movement, record it and notify me. The 2 others are fully charged and mounted on their magnetic plates, but will not sense any movement or record events. W...
Camera security outside
I am starting to get this color change on my 1st Gen external wired security camera. Is there a setting? What’s wrong?
"secure loop request"
Don't waste your time requesting a secure loop from the help community. Purchased the camera and saw this as a helpful option, reached out to request one exactly as the google website tells me to. They tell me that my camera is not eligible when I li...
No notifications for wired doorbell on iPhone
This has been on ongoing problem with this doorbell. My wired doorbell won’t send notifications and my battery one will. I have checked ALL notification settings on my phone and the Google Nest and Google Home apps. I have reset my phone and again ch...
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