08-12-2022 01:50 PM
Hi,
the IR lights of my Nest Cam are not working. The support cannot help me anymore.
I have a small and cheap IR flashlight. It can illuminate the scene a little bit but not enough. It has just one IR diode.
I thought I will buy me an external IR illuminator and place near to the cam, I found some devices on amazon, but I am not sure if these are compatible to the nest cam. Some have IR wave length in description. Does it matter, the wave length or all these are suitable?
Thanks
Georg
08-16-2022 11:20 PM
Hi Georg,
I'm sorry to hear that and for the delayed response. Thanks for trying to look for an alternative for your Nest camera. Let's check this out — could you please fill out this form so we could further investigate?
Looking forward to your response.
Thanks,
JT
08-21-2022 06:29 PM - edited 08-21-2022 06:34 PM
Hi there,
It's me again. We've received your form — thanks for filling that out. I'll consider this post as complete and will lock the thread in 24 hours. Please keep an eye on your email as someone from our team will reach out to you to assist you further.
Cheers,
JT