Floodlight Camera Suddenly Offline

[mrWinWin]

What is not working:

• Live stream viewing in Home App
• Person, vehicle, animal detection is not reported

What is still working:

• I am still able to view historical clips / streams, but with the standard 5 min delay from live
• Motion detection and flight still function

I've disconnected the power and restarted the camera, but that has not fixed the issue.

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Do you still need assistance?

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Brad

[mrWinWin · Accepted solution]

The issue resolved itself.  The camera is back online.

[Brad]

Hey folks,

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad