Google Nest Cam & Nest App

[Jude]

Just set up 2 Nest cams and they are not showing on my Nest App. 

[David_K]

What model of camera do you have? If it's the new Nest Cam (battery) that is setup and managed in the Google Home app, so won't show up in the Google Nest app.

[Jude]

Hi David,
Thanks for your reply, yes they are battery.

if I made them wired, would they then work with the nest app? 

[David_K]

No, I'm afraid. That model, whether you keep it battery powered or wired, can only be setup and managed via the Google Home app.

[Brad]

Hey folks.

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

Best Regards,

Brad.

[Jude]

Hi Brad,

I’ve been told that the Google Nest Cams don’t work with the Next app. 

Wish I knew this before I bought them as I pay for the subscription for Nest as works great with the Doorbell.

The night vision picks up very little in comparison to the doorbell. 

Thanks

Jude

[Brad]

@Jude

Thank you for your feedback on this issue, I fully understand the frustrations of not having your new Nest Cams in the Nest App. I can imagine having to use two different apps at the moment is quite daunting, and could lead to frustration. 

However, the new Nest cameras and doorbell are exclusive to the Home app because we wanted to create an integrated experience with your speakers and displays. A Nest Aware subscription applies to all of your cameras, speakers, and displays in the same home structure. Thank you for your continued patience, and support. I am more than happy to assist you further with this inquiry if you wish. Please let me know.

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.