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Google camera stopped recording events

HM2
Community Member

I have had this camera for months and have always been able to go back and look at events over the past. In the last couple of days it stopped..i can only feed events in the current day.. i watch this camera through the google home app. 

4 REPLIES 4

EmptyNester
Gold Product Expert
Gold Product Expert

Hi HM2, I'm and end user like you. It sounds like your subscription to Nest Aware has run out.  You can check this by going into the Google Home app and clicking on the GEAR icon in the upper right corner.  Then select NEST AWARE in the list and see what it says.

aatienza
Community Specialist
Community Specialist

Hey HM2,

 

Appreciate the help, EmptyNester. I'm dropping by to ensure if everything is covered here. Hope that sheds some light on the issue.


Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey HM2,

 

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have. 


Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey HM2,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Archie