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Google doorbell

Nini
Community Member

I have a Google nest doorbell and it won't connect to my wifi. I have restarted the modem, uninstalled the home app and added it back, and delete the doorbell from the app to add it back but now it won't connect to the wifi........Please help. I looked at the help through Google and it's not helping. Thanks

4 REPLIES 4

Nini
Community Member

Ive also reset the doorbell.

Nini
Community Member

@cothroman helped. You have to push the reset button longer than 5secs like google help tells you. You push it until you see a yellow light and then the blue light. 

SteveT1
Community Specialist
Community Specialist

Hi Nini,

 

I'm glad to hear that everything is working now and thanks for sharing the steps that helped you to resolve your issue.

 

In the meantime, do you still have other questions and concerns?

 

Cheers,

Steve

SteveT1
Community Specialist
Community Specialist

Hi there,

 

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Regards,
Steve