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How to reconnect security camera while out of town?

MegPie
Community Member

My Wi-Fi went down at my house for a few hours. I'm on vacation and need to know how to reconnect my security camera to my phone while I'm out of town. I had my daughter go to my house and unplug my camera and plug it back in to reset it. But now I need to know how to reconnect to my phone while I'm out of town.

3 REPLIES 3

David_K
Platinum Product Expert
Platinum Product Expert

To do a lot of the troubleshooting steps, you or someone else will need to physically be with the camera.

https://support.google.com/googlenest/answer/9239727

SteveT1
Community Specialist
Community Specialist

Hey folks,

 

Thanks for chiming in and I appreciate your help @David_K. I'm dropping by to ensure everything is covered here. Feel free to let us know if you still need help.

 

Best,
Steve

SteveT1
Community Specialist
Community Specialist

Hi there,

 

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Regards,
Steve