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Have lost my nest hello door bell and nest mini since a router upgrade.how to restore please.

JohnF
Community Specialist
Community Specialist

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Original poster: Bob RobertT 3060 

 

Re install both devices but able to connect to wifi
 

 

1 REPLY 1

JohnF
Community Specialist
Community Specialist
The easiest thing you can do is set up your wifi SSID and password on your new router to be exactly the same as what it was on your old one and all of your devices should automatically reconnect after a short time.  If you don't know what it was anymore, you'll have to factory reset the devices and set them up as new devices again like you did the first time you got them.
 
 
-from Binary Jay(Product Expert)