Hello, I am seeing my Nest Doorbell starting to peel. No direct sunlight to device. Can you assist?

[JohnF]

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Original poster: Anthony Dimino 

All of a sudden my awesome nest cover coating is starting to come off. This issue started fast and seems to be getting worse by the day. No direct sunlight for weather. Can you help rectify issue?

[JohnF]

Hi there, Anthony Dimino.

I am terribly sorry to hear that your Nest Hello Doorbell has been cracking and peeling! I can imagine this has been a very frustrating experience for you. However, I would love to look into this further for you!

 

I will be reaching out to your email on file to collect some information. Please look out for my email and respond with the requested information as soon as you can. Thank you for your patience!

Here is your Case Number: 1-3575000031933

 

-from Brad C. (Community Specialist)

[PhilEsq]

My Nest doorbell is facing North with no sun on it, and it has been peeling for a while and slowly getting worse! It started peeling about a year after installation. I bought the doorbell and 7 indoor Nest IQ cams. I love all of them, except that the Nest doorbell now looks ugly.

[aatienza]

Hey PhilEsq,

Oh no! I'm sorry to hear that. Could you fill out this form and let us know once you're done?

Thanks,

Archie

[aatienza]

Hey there,

It's us again. Were you able to fill out the form?

Thanks,

Archie

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[aatienza]

Hey PhilEsq,

We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Also, please be advised that this thread will be locked after 24 hours.
 

Thanks,

Archie