04-02-2023 07:41 AM
Hey, I've recently purchased a doorbell cam and already have an outdoor cam wired. I've connected the doorbell to the Google home app but can't seem to add it to the nest app where my outdoor camera is. I much prefer to use the nest app for my cameras. Is there a way to do this? I've tried adding product on the nest app but it just takes me to the Google home app when I scan the QR. Any help would be great. Thanks
04-02-2023 05:40 PM
Google Nest decided that the new Google Nest doorbells and cameras released starting in Sept. 2021 would work ONLY in the Google Home app and NOT in the Google Nest app or on the home.nest.com website. Ever since we bought a battery camera in Sept. 2021 we've had to use 2 apps for our Google Nest cameras and doorbells.
04-05-2023 08:06 PM
Hi folks,
Appreciate the help, MplsCustomer.
Jack0, thanks for reaching out. I hope you've got the answer you're looking for. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.
Thanks,
Juni
04-08-2023 10:56 PM - edited 04-08-2023 10:57 PM
Hey Jack0,
How’s it going? Still need our help?
I appreciate the help here, MplsCustomer and Juni.
Thanks,
JT
04-10-2023 03:45 PM
Hi there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Best,
JT